Because I was on High Sierra 10.13.6 I found that I needed to update my driver and software.
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I assume by that, that you were able to download and install the appropriate printer driver from Canon that supports the version of macOS High Sierra running on your iMac ... correct?
![Canon pixma pro 100 mac software mac Canon pixma pro 100 mac software mac](/uploads/1/2/6/6/126633730/384809166.jpg)
Canon Pixma Pro 100 Mac Software Mac
If so, then it may be possible that Canon either removed some printer features of did not fully implement them with this particular driver.
Some thing you can try is to fully reset the printer system on your Mac to see if this can help.
- Reset the Mac's Printing System to Fix Printer Problems - Lifewire
Another option would be to enable the CUPS interface on your Mac to allow you more control over this printer:
- Enabling CUPS Printer Interface for Mac - vend
Jan 21, 2019 1:50 PM